Rise Up incident

Rise Up platform is not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on January 6, 2025 affecting Web application and API, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 03:15 PM UTC
Resolved
Jan 06, 2025, 05:08 PM UTC
Duration
1h 52m
Detected by Pingoru
Jan 06, 2025, 03:15 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Jan 06, 2025, 03:15 PM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. identified Jan 06, 2025, 03:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 06, 2025, 03:25 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 06, 2025, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 06, 2025, 05:08 PM UTC

    This incident has been resolved.