Rise Up incident

Rise Up platform is not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on January 20, 2025 affecting Web application and API, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2025, 10:42 AM UTC
Resolved
Jan 20, 2025, 11:32 AM UTC
Duration
50m
Detected by Pingoru
Jan 20, 2025, 10:42 AM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Jan 20, 2025, 10:42 AM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. identified Jan 20, 2025, 10:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 20, 2025, 11:32 AM UTC

    A fix has been implemented and this incident is now resolved.