Rise Up incident

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Notice Resolved View vendor source →

Rise Up experienced a notice incident on April 10, 2025 affecting Web application, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 12:41 PM UTC
Resolved
Apr 10, 2025, 12:47 PM UTC
Duration
5m
Detected by Pingoru
Apr 10, 2025, 12:41 PM UTC

Affected components

Web application

Update timeline

  1. investigating Apr 10, 2025, 12:41 PM UTC

    We encounter an issue on web platform. We have identified the root cause and are working on it.

  2. monitoring Apr 10, 2025, 12:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2025, 12:47 PM UTC

    This incident has been resolved. There was an issue with the way we handle auto-scaling where it didn’t scale quickly enough. We modified the auto-scaling configuration to ensure that it doesn’t happen again.