Rise Up incident

Rise Up platform is slow / not available

Minor Resolved View vendor source →

Rise Up experienced a minor incident on May 9, 2025 affecting Web application and API, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2025, 12:04 PM UTC
Resolved
May 09, 2025, 02:58 PM UTC
Duration
2h 53m
Detected by Pingoru
May 09, 2025, 12:04 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating May 09, 2025, 12:04 PM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. monitoring May 09, 2025, 12:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 09, 2025, 02:58 PM UTC

    This incident has been resolved.