Resolved after 1 day 1 hour, affecting US West, on August 31, 2026.
We apologise for the delayed communication about this incident. The root cause has been identified and mitigation measures are in place. We’re now completing infrastructure updates across the regions and a post-mortem will follow shortly.
Affected components
Update timeline
- investigating Aug 31, 2026, 02:03 PM UTC
A new Ringotel incident has been automatically created in the affected region (US West). Our team has been notified and will review it immediately. If you have any questions, please contact us at [email protected] or use the online chat / create a ticket. We appreciate your patience in the meantime.
- monitoring Sep 01, 2026, 03:20 PM UTC
We apologise for the delayed communication about this incident. The root cause has been identified and mitigation measures are in place. We’re now completing infrastructure updates across the regions and a post-mortem will follow shortly.
- resolved Sep 01, 2026, 03:23 PM UTC
This incident has been resolved.
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