Ringotel incident

Users are unable to make or receive calls

Notice Resolved View vendor source →

Ringotel experienced a notice incident on October 9, 2026 affecting US West, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 10:30 PM UTC
Resolved
Oct 12, 2026, 09:50 PM UTC
Duration
2d 23h
Detected by Pingoru
Oct 09, 2026, 10:30 PM UTC

Affected components

US West

Update timeline

  1. investigating Oct 09, 2026, 10:30 PM UTC

    We are receiving complains that the users are unable to make or receive calls. Our team is on and we will report shortly.

  2. investigating Oct 09, 2026, 11:07 PM UTC

    The issue should be resolved now. We will report back with more details after investigation.

  3. resolved Oct 12, 2026, 09:50 PM UTC

    The incident has been fully resolved. Our team has identified the root cause of the problem affecting incoming and outgoing calls. A patch has been applied to prevent future occurrences. We apologise for any inconvenience caused and appreciate your patience and cooperation.