Riege Software Outage History

Riege Software is up right now

Pingoru has recorded 100 incidents for Riege Software: 92 in the last 12 months and 22 in the last 90 days.

Source: status.riege.com

100incidents recorded
92last 12 months
22last 90 days
20 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOct5
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct67%
Pingoru began tracking Riege Software in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20263342 of 720 (47%)
May 20268217 of 744 (29%)
June 202625129 of 720 (18%)
July 2026617 of 744 (2%)
August 20264154 of 744 (21%)
September 20261334 of 720 (5%)
October 20265390 of 585 (67%)

Incidents, newest first

Major October 29, 2025 Communication disruptions ATLAS Versand und ATLAS Ausfuhr at German Customs 5h 14m 🇩🇪 Germany

Started Oct 29, 2025, 07:18 AM UTC· resolved Oct 29, 2025, 12:32 PM UTC

  1. investigating Oct 29, 2025, 07:18 AM UTC

    German Customs has Communication disruptions. Affected procedures: ATLAS Versand und ATLAS Ausfuhr Masterticket: INC000007113140 Affected departments: all For more information see: https://www.itzbund.de/DE/service/stoerungsmeldungen/stoerungsmeldung.html 11:21 h am: Guten Tag, derzeit kommt es im IT- Verfahren ATLAS Versand und ATLAS Ausfuhr zu Störungen im Nachrichtenverkehr. Die Masterticketnummer lautet: INC000007113140. An der Behebung der Störung wird mit Hochdruck gearbeitet. Wir informieren Sie, sobald die Probleme behoben sind. Wir bitten um Ihr Verständnis. Bitte wenden Sie sich bei Fragen oder Problemen an unseren Servicedesk. Tel.: 0800 8007 5451 E-Mail: [email protected]

  2. resolved Oct 29, 2025, 12:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025 Issues with ATLAS NCTS 11h 15m 🇩🇪 Germany

Started Oct 29, 2025, 12:29 AM UTC· resolved Oct 29, 2025, 11:45 AM UTC

  1. investigating Oct 29, 2025, 12:29 AM UTC

    We are currently experiencing issues with observed as incorrect error messages from German customs in ATLAS NCTS. These affect arrival notifications and dispatch declarations. A support ticket has already been opened with the customs service desk, and we are awaiting their response. We will provide updates as soon as more information becomes available.

  2. investigating Oct 29, 2025, 12:37 AM UTC

    If necessary, the emergency procedure may be used for dispatch declarations. ITZ Bund have provided the following master ticket number: INC000007113162

  3. investigating Oct 29, 2025, 01:20 AM UTC

    We have just received the following message from ITZ Bund: The specialist colleagues are working on the issue.

  4. resolved Oct 29, 2025, 11:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2025 Störungsmeldung – Passar Durchfuhr und Ausfuhr / Service Disruption – Passar Transit and Export 6h 56m 🇨🇭 Switzerland

Started Oct 23, 2025, 09:12 AM UTC· resolved Oct 23, 2025, 04:08 PM UTC

  1. investigating Oct 23, 2025, 09:12 AM UTC

    Aktuell liegt eine technische Störung im System für Durchfuhr und Ausfuhr über Passar vor. Unser IT-Team arbeitet bereits mit Hochdruck daran, das Problem zu beheben. Sobald die Systeme wieder vollständig verfügbar sind, informieren wir Sie umgehend. Vielen Dank für Ihr Verständnis und Ihre Geduld. We are currently experiencing a technical issue affecting transit and export processes via Passar. Our IT team is already working diligently to resolve the problem. We will inform you as soon as the systems are fully operational again. Thank you for your understanding and patience.

  2. investigating Oct 23, 2025, 09:15 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 23, 2025, 02:38 PM UTC

    We’re still investigating the issue and will share updates as soon as possible. Wir untersuchen das Problem weiterhin und informieren, sobald es Neuigkeiten gibt.

  4. monitoring Oct 23, 2025, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 23, 2025, 04:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2025 Communication delay with Airline Messaging 3h 26m Airline Messaging

Started Oct 23, 2025, 08:30 AM UTC· resolved Oct 23, 2025, 11:57 AM UTC

  1. monitoring Oct 23, 2025, 08:30 AM UTC

    We currently have a backlog of airline messages being processed, which will take some time to clear.

  2. resolved Oct 23, 2025, 11:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 23, 2025 Performance degradation at German and Swiss Customs 57m 🇩🇪 Germany

Started Oct 23, 2025, 07:07 AM UTC· resolved Oct 23, 2025, 08:04 AM UTC

  1. investigating Oct 23, 2025, 07:07 AM UTC

    Customs has performance degradation. Affected procedures: all Masterticket: is following

  2. resolved Oct 23, 2025, 08:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 Scope documents unavailable 1h Scope

Started Oct 20, 2025, 10:24 AM UTC· resolved Oct 20, 2025, 11:25 AM UTC

  1. investigating Oct 20, 2025, 10:24 AM UTC

    Some users have issues with accessing Scope documents. We are investigating.

  2. identified Oct 20, 2025, 11:07 AM UTC

    We identified the issue and are currently implementing a fix.

  3. monitoring Oct 20, 2025, 11:13 AM UTC

    A fix has been implemented are we are now monitoring the results.

  4. resolved Oct 20, 2025, 11:25 AM UTC

    The incident has been resolved.

Read the full incident report →

Critical October 14, 2025 E-dec sent-to Passar funktioniert derzeit nicht / The e-dec sent-to Passar function is currently not working 6h 8m 🇨🇭 Switzerland

Started Oct 14, 2025, 08:16 AM UTC· resolved Oct 14, 2025, 02:24 PM UTC

  1. investigating Oct 14, 2025, 08:16 AM UTC

    E-dec sent-to Passar funktioniert derzeit nicht - Workaround: Transit eröffnen ohne automatische Datenübernahme. The e-dec sent-to Passar function is currently not working – workaround: open the transit manually without automatic data transfer. https://www.bazg.admin.ch/bazg/en/home/services/services-companies/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

  2. resolved Oct 14, 2025, 02:24 PM UTC

    This incident has been resolved.

Read the full incident report →