Riege Software incident

Störungsmeldung – Passar Durchfuhr und Ausfuhr / Service Disruption – Passar Transit and Export

Minor Resolved View vendor source →

Riege Software experienced a minor incident on October 23, 2025 affecting 🇨🇭 Switzerland, lasting 6h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 09:12 AM UTC
Resolved
Oct 23, 2025, 04:08 PM UTC
Duration
6h 56m
Detected by Pingoru
Oct 23, 2025, 09:12 AM UTC

Affected components

🇨🇭 Switzerland

Update timeline

  1. investigating Oct 23, 2025, 09:12 AM UTC

    Aktuell liegt eine technische Störung im System für Durchfuhr und Ausfuhr über Passar vor. Unser IT-Team arbeitet bereits mit Hochdruck daran, das Problem zu beheben. Sobald die Systeme wieder vollständig verfügbar sind, informieren wir Sie umgehend. Vielen Dank für Ihr Verständnis und Ihre Geduld. We are currently experiencing a technical issue affecting transit and export processes via Passar. Our IT team is already working diligently to resolve the problem. We will inform you as soon as the systems are fully operational again. Thank you for your understanding and patience.

  2. investigating Oct 23, 2025, 09:15 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 23, 2025, 02:38 PM UTC

    We’re still investigating the issue and will share updates as soon as possible. Wir untersuchen das Problem weiterhin und informieren, sobald es Neuigkeiten gibt.

  4. monitoring Oct 23, 2025, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 23, 2025, 04:08 PM UTC

    This incident has been resolved.