Riege Software incident

Scope documents unavailable

Major Resolved View vendor source →

Riege Software experienced a major incident on October 20, 2025 affecting Scope, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:24 AM UTC
Resolved
Oct 20, 2025, 11:25 AM UTC
Duration
1h
Detected by Pingoru
Oct 20, 2025, 10:24 AM UTC

Affected components

Scope

Update timeline

  1. investigating Oct 20, 2025, 10:24 AM UTC

    Some users have issues with accessing Scope documents. We are investigating.

  2. identified Oct 20, 2025, 11:07 AM UTC

    We identified the issue and are currently implementing a fix.

  3. monitoring Oct 20, 2025, 11:13 AM UTC

    A fix has been implemented are we are now monitoring the results.

  4. resolved Oct 20, 2025, 11:25 AM UTC

    The incident has been resolved.