Riege Software incident

E-DEC Import Verzögerte Antwortzeiten // E-DEC Import Delayed response times

Riege Software experienced a major incident on July 8, 2026 affecting 🇨🇭 Switzerland, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started: Jul 08, 2026, 09:17 AM UTC
Resolved: Jul 08, 2026, 11:44 AM UTC
Duration: 2h 27m
Detected by Pingoru: Jul 08, 2026, 09:17 AM UTC

Affected components

🇨🇭 Switzerland

Update timeline

monitoring Jul 08, 2026, 09:17 AM UTC

BAZG has reported: E-DEC Import: Verzögerte Antwortzeiten im Mailservice. Das Notfallverfahren kann angewendet werden. For further information, please contact the BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html Das BAZG hat E-DEC Import: Verzögerte Antwortzeiten gemeldet. Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html
monitoring Jul 08, 2026, 09:19 AM UTC

We are continuing to monitor for any further issues.