Riege Software incident

Scope Hub login and Job processing issues

Major Resolved View vendor source →

Riege Software experienced a major incident on September 2, 2026 affecting Scope, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 01:51 PM UTC
Resolved
Sep 02, 2026, 04:40 PM UTC
Duration
2h 48m
Detected by Pingoru
Sep 02, 2026, 01:51 PM UTC

Affected components

Scope

Update timeline

  1. investigating Sep 02, 2026, 01:51 PM UTC

    We are currently investigating an issue with logging in to Scope Hub.

  2. investigating Sep 02, 2026, 02:22 PM UTC

    We found that the issue we are investigating also affects Scope Job processing.

  3. investigating Sep 02, 2026, 03:50 PM UTC

    We are continuing to investigate this issue.

  4. identified Sep 02, 2026, 03:53 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Sep 02, 2026, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 02, 2026, 04:40 PM UTC

    This incident has been resolved.