rezora Outage History

rezora is up right now

Pingoru has recorded 9 incidents for rezora: 4 in the last 12 months and 1 in the last 90 days.

Source: rezora.statuspage.io

9incidents recorded
4last 12 months
1last 90 days
3 daystypical duration

Incidents, newest first

Minor September 15, 2026 Intermittent errors when uploading a CSV of contacts 7d 20h CSV Contact Importer

Started Sep 15, 2026, 07:45 PM UTC· resolved Sep 23, 2026, 04:05 PM UTC

  1. investigating Sep 15, 2026, 07:45 PM UTC

    We are investigating an error message some users are seeing when submitting a CSV file of contacts for upload.

  2. identified Sep 22, 2026, 06:25 PM UTC

    The issue has been identified and a fix is being tested.

  3. monitoring Sep 23, 2026, 01:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2026, 04:05 PM UTC

    This incident has been resolved.

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Notice February 10, 2026 CRM Contact Import failures 1d 20h CRM Contact Importer

Started Feb 10, 2026, 07:46 PM UTC· resolved Feb 12, 2026, 04:07 PM UTC

  1. monitoring Feb 10, 2026, 07:46 PM UTC

    Beginning late last week, there were issues with CRM syncs that were failing to process. Our team identified the cause and implemented a fix. Our system is currently processing a backlog of updates to catch up on the stuck syncs.

  2. monitoring Feb 10, 2026, 07:47 PM UTC

    We are continuing to process the CRM sync backlog.

  3. monitoring Feb 10, 2026, 10:59 PM UTC

    Our system is still processing through the backlog of queued CRM syncs. We will continue monitoring overnight.

  4. monitoring Feb 11, 2026, 08:09 PM UTC

    Processing the backlog of CRM syncs is taking longer than originally anticipated, though there has been steady progress. Our team continues to monitor.

  5. monitoring Feb 11, 2026, 10:57 PM UTC

    We are nearing the end of the queued backlog of CRM syncs. We anticipate these will be completed tonight.

  6. resolved Feb 12, 2026, 04:07 PM UTC

    Backlog of syncs has been processed.

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Major February 6, 2026 CRM Syncs Failed –

Started Feb 06, 2026, 06:00 AM UTC· resolved Feb 06, 2026, 06:00 AM UTC

  1. resolved Feb 10, 2026, 07:42 PM UTC

    During this time, CRM syncs failed to initiate. The cause was identified and addressed on 2/10/2026

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Minor January 22, 2026 Contact Import Outage (CSV import) 1d CSV Contact Importer

Started Jan 22, 2026, 05:03 PM UTC· resolved Jan 23, 2026, 05:16 PM UTC

  1. investigating Jan 22, 2026, 05:03 PM UTC

    A third-party vendor outage is currently impacting our contact import functionality, and while the issue is under investigation, the Import CSV File option is temporarily unavailable.

  2. investigating Jan 22, 2026, 08:47 PM UTC

    We are continuing to assist the third-party vendor work toward a resolution.

  3. identified Jan 22, 2026, 10:02 PM UTC

    The third-party vendor has identified the issue, and we are working toward a resolution.

  4. monitoring Jan 23, 2026, 04:09 PM UTC

    A fix has been implemented, and we are monitoring the results.

  5. resolved Jan 23, 2026, 05:16 PM UTC

    This incident has been resolved.

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Minor August 13, 2025 Issue Loading Emails on Manage Marketing Pieces and Template Details pages 8h 3m rezora Application, Lead Nurture, Marketing Automation

Started Aug 13, 2025, 01:08 PM UTC· resolved Aug 13, 2025, 09:11 PM UTC

  1. investigating Aug 13, 2025, 01:08 PM UTC

    We have received multiple reports of accounts experiencing an issue loading the records of scheduled, started, and past sent emails for Automation and Lead Nurture. Our team is investigating the issue.

  2. investigating Aug 13, 2025, 01:15 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 13, 2025, 04:25 PM UTC

    We have identified that this is also affecting Template Details pages for Company Admin accounts.

  4. identified Aug 13, 2025, 04:38 PM UTC

    The issue has been identified, and a fix is being implemented.

  5. monitoring Aug 13, 2025, 04:48 PM UTC

    A fix has been implemented, and we are monitoring results

  6. resolved Aug 13, 2025, 09:11 PM UTC

    This incident has been resolved.

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Notice March 20, 2025 Contact Importer: Failure to Launch "Begin Importing" 1d 2h CSV Contact Importer

Started Mar 20, 2025, 01:30 PM UTC· resolved Mar 21, 2025, 03:50 PM UTC

  1. investigating Mar 20, 2025, 01:30 PM UTC

    We are currently investigating reports that the "Begin Importing" button does not launch the contact importer.

  2. identified Mar 20, 2025, 05:19 PM UTC

    The issue with contact imports has been identified, and our team is working on a fix, which is expected to be completed by Friday, 3/21, though this timeline may be subject to change.

  3. identified Mar 20, 2025, 06:39 PM UTC

    This is a known issue with a third-party provider. They are actively working on a fix. We will continue to update this incident as we receive updates.

  4. monitoring Mar 21, 2025, 01:05 PM UTC

    A fix has been implemented and we are monitoring the performance of the contact importer.

  5. resolved Mar 21, 2025, 03:50 PM UTC

    This incident has been resolved. The contact importer is opening normally and users are uploading contacts without issue.

Read the full incident report →

Notice March 14, 2025 Recurring Logins 12d 22h rezora Application

Started Mar 14, 2025, 05:04 PM UTC· resolved Mar 27, 2025, 03:45 PM UTC

  1. monitoring Mar 14, 2025, 05:04 PM UTC

    Earlier this morning, we released what we believe is a fix to the ongoing 2FA login issue where some users were asked to sign in and authenticate multiple times. As part of the fix, you may be required to sign in once again, but after that, you should not be asked to sign in again unless you are inactive in the same browser for 30 days or more. We appreciate your patience and assistance as we have worked to resolve this annoyance.

  2. resolved Mar 27, 2025, 03:45 PM UTC

    This incident has been resolved.

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Major March 14, 2025 Some pages not loading properly 1h 8m rezora Application, Lead Nurture

Started Mar 14, 2025, 03:48 PM UTC· resolved Mar 14, 2025, 04:57 PM UTC

  1. investigating Mar 14, 2025, 03:48 PM UTC

    Some users are experiencing an issue where pages such as Contacts and Reporting are not loading properly. We are aware of the problem and actively working on a fix.

  2. investigating Mar 14, 2025, 03:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 14, 2025, 03:50 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 14, 2025, 04:10 PM UTC

    The issue has been identified, and a fix is being implemented.

  5. monitoring Mar 14, 2025, 04:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 14, 2025, 04:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 10, 2025 Marketing Piece Creation 1h 42m rezora Application, Lead Nurture, Marketing Automation, Drip Campaigns

Started Mar 10, 2025, 03:06 PM UTC· resolved Mar 10, 2025, 04:49 PM UTC

  1. investigating Mar 10, 2025, 03:06 PM UTC

    We are currently investigating an issue with creating or copying marketing pieces.

  2. monitoring Mar 10, 2025, 04:25 PM UTC

    We are monitoring an implemented solution, and will update the status soon.

  3. resolved Mar 10, 2025, 04:49 PM UTC

    This incident has been resolved.

Read the full incident report →