rezora experienced a notice incident on February 10, 2026 affecting CRM Contact Importer, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 10, 2026, 07:46 PM UTC
Beginning late last week, there were issues with CRM syncs that were failing to process. Our team identified the cause and implemented a fix. Our system is currently processing a backlog of updates to catch up on the stuck syncs.
- monitoring Feb 10, 2026, 07:47 PM UTC
We are continuing to process the CRM sync backlog.
- monitoring Feb 10, 2026, 10:59 PM UTC
Our system is still processing through the backlog of queued CRM syncs. We will continue monitoring overnight.
- monitoring Feb 11, 2026, 08:09 PM UTC
Processing the backlog of CRM syncs is taking longer than originally anticipated, though there has been steady progress. Our team continues to monitor.
- monitoring Feb 11, 2026, 10:57 PM UTC
We are nearing the end of the queued backlog of CRM syncs. We anticipate these will be completed tonight.
- resolved Feb 12, 2026, 04:07 PM UTC
Backlog of syncs has been processed.