rezora experienced a minor incident on January 22, 2026 affecting CSV Contact Importer, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
CSV Contact Importer
Update timeline
- investigating Jan 22, 2026, 05:03 PM UTC
A third-party vendor outage is currently impacting our contact import functionality, and while the issue is under investigation, the Import CSV File option is temporarily unavailable.
- investigating Jan 22, 2026, 08:47 PM UTC
We are continuing to assist the third-party vendor work toward a resolution.
- identified Jan 22, 2026, 10:02 PM UTC
The third-party vendor has identified the issue, and we are working toward a resolution.
- monitoring Jan 23, 2026, 04:09 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Jan 23, 2026, 05:16 PM UTC
This incident has been resolved.