Reward Gateway incident

Platform Insight is currently unavailable

Ongoing since 10:49 AM UTC, affecting SmartHub® Insights.

investigating Oct 23, 2026, 08:36 AM UTC

We are continuing to investigate this issue.

Started
Oct 21, 2026, 10:49 AM UTC
Resolved
Ongoing
Duration
● 3d 3h
Detected by Pingoru
Oct 21, 2026, 10:49 AM UTC

Affected components

SmartHub® Insights

Update timeline

  1. investigating Oct 21, 2026, 10:49 AM UTC

    We are currently investigating the issue.

  2. investigating Oct 21, 2026, 04:06 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 22, 2026, 09:31 AM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 22, 2026, 05:05 PM UTC

    We are continuing to investigate this issue.

  5. investigating Oct 23, 2026, 08:36 AM UTC

    We are continuing to investigate this issue.

Your product runs on more than Reward Gateway

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →