RevSpring incident
Security Warning Messages - PersonaPay Patient Portals
Resolved after 4 days 1 hour, affecting PersonaPay and eVokePay, on July 2, 2026.
We believe the issue has been corrected and are continuing to monitor the portals to confirm normal access remains stable.
Affected components
Update timeline
- identified Jul 02, 2026, 01:51 PM UTC
We are currently investigating intermittent reports of security warning messages appearing for some users when accessing PersonaPay patient portals. Our teams, are actively working with the appropriate parties to resolve the issue. We will continue to monitor the situation and provide updates as more information becomes available.
- monitoring Jul 02, 2026, 09:13 PM UTC
We believe the issue has been corrected and are continuing to monitor the portals to confirm normal access remains stable.
- resolved Jul 06, 2026, 02:55 PM UTC
This incident has been resolved.
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