RevSpring incident

Security Warning Messages - PersonaPay Patient Portals

Minor Resolved View vendor source →

RevSpring experienced a minor incident on July 2, 2026 affecting PersonaPay and eVokePay, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 01:51 PM UTC
Resolved
Jul 06, 2026, 02:55 PM UTC
Duration
4d 1h
Detected by Pingoru
Jul 02, 2026, 01:51 PM UTC

Affected components

PersonaPay and eVokePay

Update timeline

  1. identified Jul 02, 2026, 01:51 PM UTC

    We are currently investigating intermittent reports of security warning messages appearing for some users when accessing PersonaPay patient portals. Our teams, are actively working with the appropriate parties to resolve the issue. We will continue to monitor the situation and provide updates as more information becomes available.

  2. monitoring Jul 02, 2026, 09:13 PM UTC

    We believe the issue has been corrected and are continuing to monitor the portals to confirm normal access remains stable.

  3. resolved Jul 06, 2026, 02:55 PM UTC

    This incident has been resolved.