RevSpring experienced a major incident on August 6, 2026 affecting PRES Platform (Oaks, PA) and ICL Platform (Livonia, MI) and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
PRES Platform (Oaks, PA)ICL Platform (Livonia, MI)Newark Platform
Update timeline
- investigating Aug 06, 2026, 01:06 PM UTC
We are currently investigating an issue with the End to End Portal. Users are unable to access at this time.
- identified Aug 06, 2026, 06:25 PM UTC
End to End remains unavailable. We are continuing to investigate and will update again before the end of business today.
- identified Aug 06, 2026, 10:26 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 07, 2026, 04:31 PM UTC
The End to End portal issue has been resolved. We will continue to closely monitor the environment.