RevSpring incident
Amazon Web Services Issue Impacting RevSpring Portals
Resolved after 1 day, affecting PersonaPay and eVokePay and Talksoft Arrived and Forms, on October 20, 2025.
AWS services are stable and we continue to monitor system performance. RevSpring portals are processing requests and traffic as normal.
Affected components
Update timeline
- identified Oct 20, 2025, 11:51 AM UTC
We are currently experiencing an issue with services due to an issue at Amazon Web Services and are monitoring the issue. Status updates for AWS are here: https://health.aws.amazon.com/health/status.
- identified Oct 20, 2025, 03:57 PM UTC
Amazon Web Services continues to work to stabilize their services. RevSpring continues to monitor performance.
- identified Oct 20, 2025, 06:00 PM UTC
Amazon Web Services continues to work to stabilize their services. RevSpring continues to monitor performance.
- identified Oct 20, 2025, 06:01 PM UTC
Amazon Web Services continues to work to stabilize their services. RevSpring continues to monitor performance.
- monitoring Oct 20, 2025, 09:55 PM UTC
AWS services are stable and we continue to monitor system performance. RevSpring portals are processing requests and traffic as normal.
- resolved Oct 21, 2025, 12:47 PM UTC
This incident has been resolved.
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Amazon Web Services