RevolutionEHR incident

TriZetto SFTP Login Issues

Minor Resolved View vendor source →

RevolutionEHR experienced a minor incident on December 11, 2025 affecting Integrated Partners, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 03:06 PM UTC
Resolved
Dec 11, 2025, 07:11 PM UTC
Duration
4h 5m
Detected by Pingoru
Dec 11, 2025, 03:06 PM UTC

Affected components

Integrated Partners

Update timeline

  1. investigating Dec 11, 2025, 03:06 PM UTC

    We are aware of an issue affecting TriZetto SFTP login functionality, which may impact users’ ability to submit claims and statements from RevolutionEHR to TriZetto. TriZetto is currently investigating the issue. We will provide updates as more information becomes available.

  2. investigating Dec 11, 2025, 03:11 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 11, 2025, 07:11 PM UTC

    This incident has been resolved.