Rev.io experienced a major incident on April 24, 2026 affecting Rev.io Web and PSA Web and 1 more component, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Rev.io WebPSA WebBillCenter.net WebAgentClick WebREST APISOAP APIDeveloper Documentation (developers.rev.io)
Update timeline
- investigating Apr 24, 2026, 08:57 PM UTC
Azure is currently experiencing issues in the East region. We are monitoring service statuses and our affected resources.
- identified Apr 24, 2026, 08:58 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 24, 2026, 09:01 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 25, 2026, 02:49 AM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 25, 2026, 02:50 AM UTC
This incident has been resolved.