Rev.io experienced a major incident on August 10, 2026 affecting PSA Module, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
PSA Module
Update timeline
- identified Aug 10, 2026, 11:06 PM UTC
We are investigating a disruption affecting ticketing within the PSA platform. The issue originates in the billing platform service. Ticketing may be intermittently unavailable while we work to resolve it.
- resolved Aug 10, 2026, 11:06 PM UTC
We experienced a brief disruption affecting ticketing within the PSA platform. The issue originated in the billing platform service and was resolved within a few minutes after the service was cycled. Ticketing is now fully operational. We are conducting a review to identify and address the root cause and to prevent recurrence.