RevenueCat incident

Delayed Data in Charts, Experiments, Data Exports and Customer Lists

Minor Resolved View vendor source →

RevenueCat experienced a minor incident on December 11, 2025 affecting Overview and Charts and 1 more component, lasting 8h 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 08:02 AM UTC
Resolved
Dec 11, 2025, 04:36 PM UTC
Duration
8h 33m
Detected by Pingoru
Dec 11, 2025, 08:02 AM UTC

Affected components

OverviewChartsCustomer ListsScheduled Data Exports

Update timeline

  1. identified Dec 11, 2025, 08:02 AM UTC

    We are currently experiencing delays in the data source that powers charts, experiments, data exports, and customer lists. Our team has identified the issue and is actively working on a fix. Thank you for your patience.

  2. identified Dec 11, 2025, 10:05 AM UTC

    Data exports and customer lists are now fully up to date. Updates for charts and experiments are still in progress.

  3. identified Dec 11, 2025, 01:41 PM UTC

    Charts are now up to date as well. The only remaining stale data is for experiment results.

  4. resolved Dec 11, 2025, 04:36 PM UTC

    Experiment results are now also updated and all data is fully up to date. Some scheduled data exports contained missing data, but they will repopulate automatically during the next export cycle.