RevenueCat experienced a major incident on February 10, 2026 affecting API Uptime and Overview and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2026, 08:45 PM UTC
We're currently investigating an increased error rate on some of our APIs.
- investigating Feb 10, 2026, 09:02 PM UTC
We believe we have identified an issue with Cloudfront, and we have applied an emergency mitigation. We're seeing recovery on SDK APIs.
- monitoring Feb 10, 2026, 09:13 PM UTC
We’ve recovered the SDK API, and purchases from your app are now being processed successfully. Some dashboard functionality may still be unreliable. Our team is continuing to work on mitigating the CloudFront issues, and we’ll share further updates as progress is made.
- monitoring Feb 10, 2026, 09:20 PM UTC
We’ve recovered the SDK API, and purchases from your app are now being processed successfully. Some dashboard functionality and paywall assets may still be unavailable. Our team is continuing to work on mitigating the CloudFront issues, and we’ll share further updates as progress is made.
- monitoring Feb 10, 2026, 09:47 PM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 10, 2026, 10:06 PM UTC
We purged the DNS cache and are starting to see improving dashboard error rates. There is still a long tail of errors we are monitoring.
- monitoring Feb 10, 2026, 10:11 PM UTC
The primary DNS servers have recovered and updates have propagated to most DNS providers. Note that some ISPs and network setups might cache DNS entries longer, so errors might persist and might take longer to resolve for some users.
- resolved Feb 11, 2026, 12:35 AM UTC
This incident has been resolved.