RevenueCat incident
Dashboard: Charts V3 Beta availability issues
Affected components
Update timeline
- investigating Feb 19, 2026, 02:48 AM UTC
We are currently investigating an issue with the Charts V3 Beta not showing data. Workaround: Disable Charts V3 via the switch (top right) in the dashboard.
- identified Feb 19, 2026, 03:00 AM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 19, 2026, 04:34 AM UTC
* Charts V3 Beta is currently disabled for all users. * We have repaired the underlying problem, but we have to apply further fixes to prevent the issue from re-triggering.
- monitoring Feb 19, 2026, 05:08 AM UTC
The underlying infrastructure issue has been resolved. We are gradually re-enabling services and monitoring for stability. Charts V3 Beta remains disabled as a precaution and will be re-enabled once we confirm full stability.
- resolved Feb 19, 2026, 05:23 AM UTC
Charts V3 Beta is now available again for all users. The underlying infrastructure issue has been resolved. Data processing jobs are still being re-enabled and any data gaps will be backfilled automatically.
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