Resolved after 5 hours 44 minutes, affecting Charts, on March 31, 2026.
We have applied the fix, and we are currently backfilling the affected charts.
Affected components
Charts
Update timeline
- identified Mar 31, 2026, 09:59 AM UTC
We have identified a problem affecting the Play Store which results in inflated MRR/ARR numbers for Charts v3. We have identified the problem and we are working on a fix.
- identified Mar 31, 2026, 12:42 PM UTC
We have found that the issue only affects charts for Play Store products that have two introductory offers. We are currently testing our fix before the final deployment and backfilling of the affected charts.
- identified Mar 31, 2026, 03:43 PM UTC
We have applied the fix, and we are currently backfilling the affected charts.
- resolved Mar 31, 2026, 03:44 PM UTC
This incident has been resolved.
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