Resolved after 14 hours 7 minutes, affecting FlexNet Operations ALM End User Portal NAM2 and FlexNet Operations ALM Producer Portal NAM2, on October 5, 2026.
We have implemented a potential fix, and the results indicate an improvement. We will continue monitoring the situation before marking the incident as resolved and will provide timely progress updates.
Affected components
Update timeline
- investigating Oct 05, 2026, 01:58 PM UTC
We are currently experiencing an issue with FlexNet Operations ALM Production NAM2. Our teams are actively working to restore full functionality as quickly as possible. We will continue to share updates as more information becomes available.
- investigating Oct 05, 2026, 02:34 PM UTC
We are continuing to investigate the root cause of this issue and are working to restore full service as quickly as possible. We will post another update as soon as more information is available.
- monitoring Oct 05, 2026, 03:09 PM UTC
We have implemented a potential fix, and the results indicate an improvement. We will continue monitoring the situation before marking the incident as resolved and will provide timely progress updates.
- resolved Oct 06, 2026, 04:05 AM UTC
This incident has been resolved.
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