Revenera incident
FlexNet Operations ALM PROD: License generator service down
Notice Vendor's status page →
Resolved after 1 hour 8 minutes, affecting FlexNet Operations ALM End User Portal NAM2 and FlexNet Operations ALM End User Portal NAM7 and 1 more, on April 25, 2025.
The issue has been identified and a fix is being implemented.
Affected components
FlexNet Operations ALM End User Portal NAM2FlexNet Operations ALM End User Portal NAM7FlexNet Operations ALM End User Portal NAM3FlexNet Operations ALM End User Portal NAM1FlexNet Operations ALM End User Portal NAM5FlexNet Operations ALM End User Portal NAM4FlexNet Operations ALM Producer Portal NAM2FlexNet Operations ALM Producer Portal NAM7FlexNet Operations ALM Producer Portal NAM3FlexNet Operations ALM Producer Portal NAM1
Update timeline
- investigating Apr 25, 2025, 07:16 AM UTC
The license generator service is down, we are actively working to resolve the issue and restore functionality as quickly as possible.
- investigating Apr 25, 2025, 07:18 AM UTC
We are continuing to investigate this issue.
- investigating Apr 25, 2025, 07:37 AM UTC
We are continuing to investigate this issue.
- identified Apr 25, 2025, 08:23 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 25, 2025, 08:25 AM UTC
This incident has been resolved.
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