Resolved after 2 days 22 hours, affecting Usage Intelligence, on July 21, 2025.
Services have been restored and are operating as normal. We are marking this incident as resolved.
Affected components
Usage Intelligence
Update timeline
- investigating Jul 21, 2025, 04:33 PM UTC
We are currently experiencing an issue with our cloud service provider that is preventing the listing and download of raw data exports on both the Usage Intelligence dashboard and reporting APIs. We will provide an update as more information becomes available. We apologize for the inconvenience.
- resolved Jul 24, 2025, 03:31 PM UTC
Services have been restored and are operating as normal. We are marking this incident as resolved.
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