Revenera incident
Email Delivery Issues in FlexNet Operations ALM/LLM in Production (NAM)
Resolved after 1 hour 33 minutes, affecting FlexNet Operations ALM End User Portal NAM2 and FlexNet Operations LLM Production End User Portal NAM and 1 more, on August 8, 2025.
The issue is resolved and email delivery is operational on the FlexNet Operations ALM/LLM Production (NAM) environments. If you continue to observe email issues, please contact Revenera Technical Support for assistance.
Affected components
Update timeline
- investigating Aug 08, 2025, 04:45 PM UTC
We are experiencing an issue with our service provider that is preventing emails from being sent from FlexNet Operations ALM/LLM across all Production (NAM) environments. We are actively working with our vendor to restore email functionality and will provide an update as soon as more information becomes available. We apologize for the inconvenience.
- resolved Aug 08, 2025, 06:19 PM UTC
The issue is resolved and email delivery is operational on the FlexNet Operations ALM/LLM Production (NAM) environments. If you continue to observe email issues, please contact Revenera Technical Support for assistance.
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