Revenera incident

Partial System Outage : FlexNet Operations LLM PCS NAM

Resolved after 4 hours 12 minutes, affecting FlexNet Operations LLM PCS End User Portal NAM and FlexNet Operations LLM PCS Producer Portal NAM, on October 14, 2025.

monitoring Oct 14, 2025, 07:49 AM UTC

We are continuing to monitor for any further issues.

Started
Oct 14, 2025, 05:13 AM UTC
Resolved
Oct 14, 2025, 09:25 AM UTC
Duration
4h 12m
Detected by Pingoru
Oct 14, 2025, 05:13 AM UTC

Affected components

FlexNet Operations LLM PCS End User Portal NAMFlexNet Operations LLM PCS Producer Portal NAM

Update timeline

  1. investigating Oct 14, 2025, 05:13 AM UTC

    Partial System Outage on FlexNet Operations LLM PCS NAM, Our teams are actively investigating the issue and working to restore full functionality as quickly as possible. Thank you for your patience.

  2. monitoring Oct 14, 2025, 07:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 14, 2025, 07:49 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 14, 2025, 09:25 AM UTC

    This incident has been resolved.

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