Resolved after 3 days 3 hours, affecting FlexNet Operations ALM End User Portal NAM2 and FlexNet Operations ALM End User Portal NAM1 and 1 more, on November 7, 2025.
We performed a fix to the problem with email not sending from FlexNet Operations ALM and our test show email is now sending. We are monitoring to make sure no further errors occur.
Affected components
Update timeline
- investigating Nov 07, 2025, 02:23 AM UTC
We are investigating an issue with sending email from FlexNet Operations ALM Production. We will update once the cause of the problem has been identified.
- investigating Nov 07, 2025, 02:34 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 07, 2025, 02:36 AM UTC
We performed a fix to the problem with email not sending from FlexNet Operations ALM and our test show email is now sending. We are monitoring to make sure no further errors occur.
- resolved Nov 10, 2025, 05:36 AM UTC
This incident has been resolved.
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