Revenera incident

FlexNet Operations Data Access API Service Unavailable

Minor Resolved View vendor source →

Revenera experienced a minor incident on November 27, 2025 affecting FlexNet Operations ALM Producer Portal NAM6 and FlexNet Operations ALM Producer Portal NAM2 and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 01:42 AM UTC
Resolved
Nov 27, 2025, 02:57 AM UTC
Duration
1h 14m
Detected by Pingoru
Nov 27, 2025, 01:42 AM UTC

Affected components

FlexNet Operations ALM Producer Portal NAM6FlexNet Operations ALM Producer Portal NAM2FlexNet Operations ALM Producer Portal EU1FlexNet Operations ALM Producer Portal NAM7FlexNet Operations ALM Producer Portal NAM3FlexNet Operations ALM Producer Portal NAM1FlexNet Operations ALM Producer Portal NAM5FlexNet Operations ALM Producer Portal NAM4FlexNet Operations ALM Producer Portal EU2

Update timeline

  1. investigating Nov 27, 2025, 01:42 AM UTC

    The FlexNet Operations Data Access API service are currently unavailable. We are investigating the problem and working to restore the service.

  2. investigating Nov 27, 2025, 01:56 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 27, 2025, 01:59 AM UTC

    We have identified a fix and restored the Data Access API service. We are monitoring the service to ensure it remains available.

  4. resolved Nov 27, 2025, 02:57 AM UTC

    Our monitoring has not found any problems and the FlexNet Operations Data access APIs are working normally. We consider the issue resolved.