Resolved after 2 hours 38 minutes, affecting Como and Loyalty XT, on December 8, 2023.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Dec 08, 2023, 05:52 PM UTC
If your location has Como Loyalty enabled, your operations might not be available temporarily. Como just confirmed the issue is due to Google’s cloud outage, they will provide an update as soon as they are back up. As a workaround, you can turn off Como Loyalty Integration on your Management console. We will update the status page as soon as we get the confirmation the issue was resolved.
- monitoring Dec 08, 2023, 06:50 PM UTC
Your Como Loyalty should be back up and operational. If you deactivated your Como Loyalty, please activate it back and refresh all POS stations. The incident will be closed as soon as we receive an official confirmation from the Como side. https://support.revelsystems.com/s/article/How-to-Refresh-Your-Point-of-Sale-1582898971391
- monitoring Dec 08, 2023, 08:30 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 08, 2023, 08:31 PM UTC
This incident has been resolved.
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