Revel Systems incident

Telephony service disruption

Resolved after 48 minutes, affecting Customer Support, on December 21, 2023.

resolved Dec 21, 2023, 02:22 PM UTC

The telephony issue outage has just been resolved. Telephony systems are operational again.

Started
Dec 21, 2023, 01:34 PM UTC
Resolved
Dec 21, 2023, 02:22 PM UTC
Duration
48m
Detected by Pingoru
Dec 21, 2023, 01:34 PM UTC

Affected components

Customer Support

Update timeline

  1. investigating Dec 21, 2023, 01:34 PM UTC

    We are currently investigating the Telephony issue outage. If you cannot reach support via our general support phone number, please submit a ticket via [email protected].

  2. investigating Dec 21, 2023, 02:03 PM UTC

    Currently, we are still actively investigating the issue.

  3. resolved Dec 21, 2023, 02:22 PM UTC

    The telephony issue outage has just been resolved. Telephony systems are operational again.

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