Revel Systems incident
RA XT payment processing deposit delay from January 1st and 2nd sales
Resolved after 2 days 23 hours, on January 5, 2024.
We received information from multiple merchants confirming that all the missing funds were deposited. Will be monitoring the issue until we confirm it is fully resolved.
Update timeline
- identified Jan 05, 2024, 04:20 PM UTC
Our partner informed us that there was a delay in receiving deposits from the sales made on January 1st and 2nd, they confirmed that the funds were successfully processed and will be deposited Today (January 5th). We are continuing to monitor the issue and making sure all payments are being released
- monitoring Jan 05, 2024, 10:32 PM UTC
We received information from multiple merchants confirming that all the missing funds were deposited. Will be monitoring the issue until we confirm it is fully resolved.
- resolved Jan 08, 2024, 04:06 PM UTC
This incident has been resolved.
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