Revel Systems incident

Support phone line degraded performance

Resolved after 30 minutes, affecting Customer Support, on February 22, 2024.

monitoring Feb 22, 2024, 06:48 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 22, 2024, 06:32 PM UTC
Resolved
Feb 22, 2024, 07:02 PM UTC
Duration
30m
Detected by Pingoru
Feb 22, 2024, 06:32 PM UTC

Affected components

Customer Support

Update timeline

  1. investigating Feb 22, 2024, 06:32 PM UTC

    Our general support phone line temporarily having issues, you might not be able to give us a call using our General Support phone line. Please submit your case via [email protected]

  2. monitoring Feb 22, 2024, 06:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 22, 2024, 07:02 PM UTC

    This incident has been resolved.

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