Revel Systems incident

Tripos processing issues - transactions may decline

Resolved after 2 hours 19 minutes, affecting WorldPay TriPOS, on March 27, 2024.

resolved Mar 27, 2024, 07:07 PM UTC

Worldpay support has confirmed that all services were restored and everything is back up and running.

Started
Mar 27, 2024, 04:48 PM UTC
Resolved
Mar 27, 2024, 07:07 PM UTC
Duration
2h 19m
Detected by Pingoru
Mar 27, 2024, 04:48 PM UTC

Affected components

WorldPay TriPOS

Update timeline

  1. investigating Mar 27, 2024, 04:48 PM UTC

    Worldpay has reported an issue with payment processing through tripos, some transactions may decline

  2. monitoring Mar 27, 2024, 04:48 PM UTC

    Transaction processing has returned to normal and all issues have been resolved. Monitoring the issue for now

  3. resolved Mar 27, 2024, 07:07 PM UTC

    Worldpay support has confirmed that all services were restored and everything is back up and running.

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