Revel Systems incident

Support call line down

Resolved after 15 minutes, affecting Customer Support, on August 11, 2024.

investigating Aug 11, 2024, 11:14 PM UTC

We're currently experiencing an issue with our support call line, which is temporarily unavailable. Our team is working to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Please check back here for updates, for support inquiries please reach out to us via email ([email protected]) or through our Help Site in the meantime. Thank you for your understanding.

Started
Aug 11, 2024, 11:14 PM UTC
Resolved
Aug 11, 2024, 11:29 PM UTC
Duration
15m
Detected by Pingoru
Aug 11, 2024, 11:14 PM UTC

Affected components

Customer Support

Update timeline

  1. investigating Aug 11, 2024, 11:14 PM UTC

    We're currently experiencing an issue with our support call line, which is temporarily unavailable. Our team is working to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Please check back here for updates, for support inquiries please reach out to us via email ([email protected]) or through our Help Site in the meantime. Thank you for your understanding.

  2. resolved Aug 11, 2024, 11:29 PM UTC

    This incident has been resolved.

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