Revel Systems incident

RA XT Partial deposits received for Mondays sales 9-23

Resolved after 20 hours 3 minutes, on September 25, 2024.

identified Sep 25, 2024, 09:34 PM UTC

Today, 9/25, there was an issue with the delta eMAF that caused subset of transactions from September 23rd to be paid on time, but the payouts were underfunded.The subset of impacted card present transactions underfunded today will be funded during standard payouts tomorrow 9/26.

Started
Sep 25, 2024, 09:34 PM UTC
Resolved
Sep 26, 2024, 05:38 PM UTC
Duration
20h 3m
Detected by Pingoru
Sep 25, 2024, 09:34 PM UTC

Update timeline

  1. identified Sep 25, 2024, 09:34 PM UTC

    Today, 9/25, there was an issue with the delta eMAF that caused subset of transactions from September 23rd to be paid on time, but the payouts were underfunded.The subset of impacted card present transactions underfunded today will be funded during standard payouts tomorrow 9/26.

  2. resolved Sep 26, 2024, 05:38 PM UTC

    This incident has been resolved.

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