Revel Systems incident

Revel Advantage XT Deposit Delays

Resolved after 1 day 1 hour, affecting WorldPay TriPOS, on November 15, 2024.

identified Nov 15, 2024, 04:19 PM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 15, 2024, 04:18 PM UTC
Resolved
Nov 16, 2024, 05:30 PM UTC
Duration
1d 1h
Detected by Pingoru
Nov 15, 2024, 04:18 PM UTC

Affected components

WorldPay TriPOS

Update timeline

  1. investigating Nov 15, 2024, 04:18 PM UTC

    We have identified an issue with issuing Revel Advantage XT deposits that may affect some merchants. Payouts for November 14 will be issued this afternoon instead of the morning. We sincerely apologize for the inconvenience.

  2. identified Nov 15, 2024, 04:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 16, 2024, 05:30 PM UTC

    This incident has been resolved.

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