Resolved after 1 hour 30 minutes, affecting Customer Support, on April 24, 2025.
The issues have been resolved. We are actively monitoring the situation, and all phone numbers are operational.
Affected components
Update timeline
- investigating Apr 24, 2025, 01:42 PM UTC
Currently, the Revel support phone numbers are experiencing an issue. We are investigating and will have an update soon. In the meantime, if your request is with the Customer support departments of Revel please reach out via email and we will respond as soon as possible. You can submit a ticket here: https://support.revelsystems.com/s/contactsupport
- identified Apr 24, 2025, 02:28 PM UTC
We have identified the issue and are working on a fix. In the meantime, please use this number to reach out: +1 415 744 1433 Otherwise, you can also reach out using the chat functionality: https://support.revelsystems.com/s/contactsupport
- monitoring Apr 24, 2025, 02:40 PM UTC
The issues have been resolved. We are actively monitoring the situation, and all phone numbers are operational.
- resolved Apr 24, 2025, 03:12 PM UTC
The incident has been resolved.
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