Retool incident

Workflows Stuck in Pending State

Major Resolved View vendor source →

Retool experienced a major incident on July 30, 2026 affecting Workflows and Retool-managed Temporal (via Temporal.io), lasting 9h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 08:22 PM UTC
Resolved
Jul 31, 2026, 05:52 AM UTC
Duration
9h 29m
Detected by Pingoru
Jul 30, 2026, 08:22 PM UTC

Affected components

WorkflowsRetool-managed Temporal (via Temporal.io)

Update timeline

  1. investigating Jul 30, 2026, 08:22 PM UTC

    We are investigating an issue with Retool Workflows being stuck in a pending state.

  2. identified Jul 30, 2026, 08:45 PM UTC

    We've identified the issue and are working on a fix.

  3. monitoring Jul 30, 2026, 09:20 PM UTC

    The fix has been deployed, and we're monitoring the results.

  4. monitoring Jul 30, 2026, 11:08 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 31, 2026, 05:52 AM UTC

    This incident has been resolved.