Retool incident

Some Retool pages returning "Page not found" errors on load

Minor Resolved View vendor source →

Retool experienced a minor incident on May 20, 2026 affecting Web Application and APIs, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 02:17 PM UTC
Resolved
May 20, 2026, 05:58 PM UTC
Duration
3h 40m
Detected by Pingoru
May 20, 2026, 02:17 PM UTC

Affected components

Web Application and APIs

Update timeline

  1. investigating May 20, 2026, 02:17 PM UTC

    We are reopening our investigation of this issue after continued reports.

  2. monitoring May 20, 2026, 04:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 05:58 PM UTC

    This incident has been resolved.