Retool incident

Intermittent Increased Latency and Failures for Source Control Deployments on Cloud

Minor Resolved View vendor source →

Retool experienced a minor incident on November 17, 2025 affecting Source Control, lasting 23h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 03:34 PM UTC
Resolved
Nov 18, 2025, 02:46 PM UTC
Duration
23h 11m
Detected by Pingoru
Nov 17, 2025, 03:34 PM UTC

Affected components

Source Control

Update timeline

  1. investigating Nov 17, 2025, 03:34 PM UTC

    We are currently investigating reports of increased latency and intermittent failures while deploying source controlled elements on Retool Cloud.

  2. monitoring Nov 17, 2025, 08:36 PM UTC

    A potential fix has been implemented and we are monitoring the results

  3. resolved Nov 18, 2025, 02:46 PM UTC

    This incident has been resolved.