RethinkBH experienced a notice incident on October 24, 2023, lasting 14d 21h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 24, 2023, 04:59 PM UTC
Some users are currently reporting issues with logging into the mobile app, the mobile app loading slowly or with syncing on the mobile app. We are investigating these issues and working on a resolution as quickly as possible.
- identified Oct 25, 2023, 02:42 PM UTC
Our Development Team believes they have identified the root cause of this issue and is working on deploying a fix as quickly as possible.
- monitoring Oct 25, 2023, 08:37 PM UTC
A fix has been implemented for the mobile app performance issues. We are monitoring the results.
- monitoring Oct 27, 2023, 03:32 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 08, 2023, 02:30 PM UTC
This incident has been resolved.