RethinkBH experienced a notice incident on May 3, 2024, lasting 19d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 03, 2024, 04:23 PM UTC
Some users have reported receiving the message "Error Loading Appointment Date/Time" in the Rethink mobile app. This issue can be resolved by logging out AND closing the mobile app. If anyone continues to experience this after logging out AND closing the app, please contact our product support team.
- monitoring May 23, 2024, 03:33 PM UTC
A new iOS version of the app (7.0.5.bh) has been released to the Apple App Store to address this issue. If you are still experiencing this issue on version 7.0.5.bh, please reach out to our Support Team at https://www.rethinkbehavioralhealth.com/support/
- resolved May 23, 2024, 03:33 PM UTC
This incident has been resolved.