RethinkBH incident

Funder Reports appearing blank

Notice Resolved View vendor source →

RethinkBH experienced a notice incident on May 21, 2024, lasting 13d 17h. The incident has been resolved; the full update timeline is below.

Started
May 21, 2024, 07:42 PM UTC
Resolved
Jun 04, 2024, 01:18 PM UTC
Duration
13d 17h
Detected by Pingoru
May 21, 2024, 07:42 PM UTC

Update timeline

  1. identified May 21, 2024, 07:42 PM UTC

    Some users are seeing Funder Reports as blank when going to view them under the client page. We are working on releasing a fix for this issue as soon as possible.

  2. identified May 29, 2024, 02:43 PM UTC

    Our engineering team has identified the root cause of this issue, and and patch will be released by 5/31

  3. resolved Jun 04, 2024, 01:18 PM UTC

    This incident has been resolved.