RethinkBH experienced a notice incident on August 28, 2024, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 28, 2024, 05:55 PM UTC
We have received reports from some users of extended loading times and slow site performance. Our Development Team is investigating potential causes for this and is working on resolving it was quickly as possible.
- monitoring Aug 28, 2024, 08:26 PM UTC
A fix has been implemented for the site performance and loading issue. If you are still experiencing issues, please try using an incognito window or clearing the cache and cookies on your browser. If the issue continues within an incognito browser window or after clearing cache and cookies, please reach out to our Support Team at https://www.rethinkbehavioralhealth.com/support/
- resolved Aug 28, 2024, 09:14 PM UTC
This incident has been resolved.