RethinkBH experienced a notice incident on December 27, 2024, lasting 7d 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 27, 2024, 07:46 PM UTC
We have received reports of analyze data tab not showing all graphing display options. Currently when viewing graphs, 'view by trial set' is functioning as intended, however view options such as 'by day' 'by month', by 'week' are not. Our development team is investigating the issue and working to resolve this.
- identified Jan 03, 2025, 04:04 PM UTC
A fix has been identified for this issue and is currently in testing. The fix is expected to be released on 1/4/2025.
- resolved Jan 03, 2025, 10:37 PM UTC
A fix for this issue has been released. If you continue to see the “No data points found in selected date range” message in error, please try clearing the cache and cookies on your browser for all time before notifying our Support team at https://www.rethinkbehavioralhealth.com/support/