Retell AI incident
Telnyx calls encountering telephony provider permission denied
Minor Vendor's status page →
Resolved after 3 minutes, affecting Phone Call, on November 26, 2025.
This has been resolved now. This is related to an elastic IP issue, which is mitigated now.
Affected components
Phone Call
Update timeline
- investigating Nov 26, 2025, 06:48 PM UTC
We have observed that calls through retell Telnyx numbers are having issues.
- resolved Nov 26, 2025, 06:52 PM UTC
This has been resolved now. This is related to an elastic IP issue, which is mitigated now.
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